Our Process
From Farm to Your Door
Six clearly defined steps. Every shipment. No exceptions.
Six clearly defined steps. Every shipment. No exceptions.
We designed our process around one principle: the buyer should never have to worry about what is happening at origin. Our team covers every step, communicates proactively, and documents everything.
We begin each order with supplier selection from our network of verified farms and aggregators across the Fergana Valley and surrounding regions. Suppliers are assessed against quality, reliability, and certification criteria before engagement. For new products or markets, we conduct field visits and pilot purchases before committing to commercial volumes.
Our sourcing team negotiates procurement contracts that include quality specifications, delivery schedules, and penalties for non-compliance — protecting the buyer's interests from day one.
Before any product is accepted, our in-house quality team conducts a physical inspection at the farm or collection point. We assess visual grade, calibre, sugar content (Brix), moisture, foreign material, and variety compliance. Batches that do not meet agreed specifications are rejected or rerouted.
Laboratory testing for pesticide residues, microbiological safety, and heavy metals is arranged through accredited third-party labs when required by the buyer or destination market.
Depending on the product type, raw material is directed to the appropriate processing step: IQF blast tunnels for frozen products, temperature-controlled sorting and grading lines for fresh produce, or traditional sun-drying and mechanical sorting for dried fruits.
All processing is conducted at HACCP-compliant facilities under the supervision of our food technology specialists. Custom packaging — including private label and branded formats — is applied at this stage according to buyer specifications.
SIRELIS has in-house VED (foreign economic activity) specialists who manage all export paperwork. Standard documentation includes: Customs Declaration (GTD), Phytosanitary Certificate, Certificate of Origin (Form A or EUR.1), Quality Certificate, Packing List, Invoice, and CMR or Bill of Lading.
Additional certificates — Halal, organic, HACCP audit reports, temperature logs for frozen goods — are arranged on request. We ensure all documentation is prepared and verified before loading begins.
We coordinate loading, transport booking, border crossing, and transit documentation. For fresh produce to Europe, we use certified reefer trucks operating regular direct routes from Fergana to Poland, Moldova, Belarus, Germany, and other destinations. For frozen products, we use reefer containers maintaining –18°C throughout transit. For Asian markets, we arrange sea freight via multi-modal routes.
Buyers receive full tracking information: estimated border crossing times, current location updates, and expected delivery windows.
Delivery is confirmed upon receipt of signed CMR or customs import declaration. Our team follows up within 48 hours of delivery to confirm product condition and address any questions. Any quality discrepancies are investigated at origin, and resolution is offered within agreed timeframes.
For repeat buyers, we provide performance summaries covering delivery accuracy, quality acceptance rates, and documentation compliance — forming the basis for continuous supply improvement.
SIRELIS delivers cleared goods to a named location in Uzbekistan. Buyer arranges onward transport. Commonly used for fresh garlic shipments to Moldova.
SIRELIS arranges and funds transport to the buyer's named destination. Buyer handles import formalities. Standard for fruit deliveries to Poland and Belarus.
SIRELIS covers freight to a named destination. Risk transfers to buyer when goods are handed to the carrier. Used for select frozen product routes.
CIF and other Incoterms available by arrangement. Contact us to discuss your preferred delivery basis.